Ed's Chesprocott Region Blog: Why Is The House Still Showing Active on the Search Sites

Why Is The House Still Showing Active on the Search Sites

Why Is The House Still Showing Active on the Search Sites

When a property gets a working contract, the listing agent has 24 hours to change the status in the Multiple Listing Service from active to either a hard deposit or pending. With either change, the contract that initiated the change cannot be superseded by another contract and can only be held as a back-up if something happens to rescind the original contract.

Why Is The House Still Showing Active on the Search Sites

When the listing is changed by the agent it will be syndicated to the search sites that are indicated through the MLS. They then should be changing the status of the listing so that it is a reflection of the status on the MLS. This does not always happen throughout the syndicating sites much less the secondary sites that scrape the active listings and seldom change status so that they can collect contact email addresses to use as bait to sell the bundles of names.

For the anxious client that feels they are working their way to their dream home, they get very anxious when they open up one of the real estate sites and see that the property on which they have placed a deposit is still being promoted as active. Then come the calls to their real estate agent concerned that they would be at risk of losing the home they waited patiently to buy or it might be taken away by someone offering either more money or the ability to close sooner.

It takes a lot of explanation to ease the minds of the concerned buyer. They must be made to understand that not all the information they receive on the internet is valid. They should be set up with a direct feed off of the MLS that gives current information. Keeping the buyers calm and reasonably stress free during the transaction is what we should do so that they do not end up making frantic phone calls because of something they may see online.

Why Is The House Still Showing Active on the Search Sites

 

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Comment balloon 22 commentsEd Silva • March 29 2017 01:36AM

Comments

I have another pet peeve Ed Silva agents who have an agreement of sale it is pending but they are waiting for a mortgage commitment to make it pending in the Multiple listing service . They are marking it what is called active Other /Off or active with a contingency .. Our multiple is cracking down on it but it takes agents to report it . 

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) 8 months ago

Ed, it is so true that not all the information on the internet is valid. Although, a buyer from Nevada call about one of my listings and wanted to know if it sold as it is not on the Internet.  I said sellers decided to take the listing off the market to fix a problem and yes it is still for sale. I was amazed and happy to hear that Zillow/Trulia and other sites had removed it from their page.

 

Posted by Rebecca Gaujot, Lewisburg WV, the go to agent for all real estate (Perry Wellington Realty, Adam Conrad, Broker) 8 months ago

I have seen closed homes still showing active on third party websites like z.

Posted by Sheri Sperry - MCNE®, (928) 274-7355 ~ YOUR Solutions REALTOR® (Coldwell Banker Residential Brokerage) 8 months ago

Ed, great post in my market the MLS gives you a $250 fine if you do not report the listing status... let's be real on a $2m plus sale the listing agent does not care if he or she gets fined.... then to go a step further the Z's & T's of this world need to show inventory...why would they want to show Pending or Sold it does not help them in generating traffic....Endre

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) 8 months ago

Yes, this can be frustrating for buyers and sellers alike. In my area, the status doesn't get changed until the house is under contract, which could be WEEKS after an accepted offer. Argh.

Posted by Kat Palmiotti, The House Kat (Grand Lux Realty, 914-419-0270, kat@thehousekat.com) 8 months ago

I get so many calls for homes they see on sites like Zillow or Trulia and nearly every time, they are al pending, some even already closed Ed Silva 

Posted by Scott Godzyk, One of Manchester NH's Leading Agents (Godzyk Real Estate Services) 8 months ago

Well, if someone truly wants to know if a home is active or not after seeing it on the web, they should call their trusted Realtor right away.

Posted by Brian England, MBA, GRI, REALTOR® Real Estate in East Valley AZ (Arizona Focus Realty) 8 months ago

Ed another great reason why Buyers and Sellers need to work with a Realtor so that they can get correct and updated information, and not be stressed out my missing information on websites.

Posted by George Souto, Your Connecticut Mortgage Expert (George Souto NMLS #65149 FHA, CHFA, VA Mortgages) 8 months ago

Great post and the reason we need to educate our clients. I was working with a buyer who constantly searched on the most-searched site. Almost daily she would bring a listing to my attention. When I looked in the MLS, it had already sold, often times a few years prior. She finally understood that those sites aren't always up-to-date. 

Posted by Melissa E. Spittel, "Achieving Results Together " (Coldwell Banker Residential Brokerage) 8 months ago

It seems that the MLS rules about updating a listing status will vary, from MLS to MLS. In the Chicago metro area, our MLS rules allow 72 hours for a listing agent to effect a status change in the MLS: "active" to "under contract", or from "under contract" to "pending." And the definition of pending here means that all the contract contingencies have been retired: mortgage, attorney review, home inspection, whatever. It is always eye-opening for me to read posts and comments from other Realtors around the country, and learn that the rules of the road can vary quite a lot, depending where you are working as a Realtor. No local MLS has it "right" while all the others are "wrong," just different.

Posted by Susan Ani 8 months ago

It seems that the MLS rules about updating a listing status will vary, from MLS to MLS. In the Chicago metro area, our MLS rules allow 72 hours for a listing agent to effect a status change in the MLS: "active" to "under contract", or from "under contract" to "pending." And the definition of pending here means that all the contract contingencies have been retired: mortgage, attorney review, home inspection, whatever. It is always eye-opening for me to read posts and comments from other Realtors around the country, and learn that the rules of the road can vary quite a lot, depending where you are working as a Realtor. No local MLS has it "right" while all the others are "wrong," just different.

Posted by Susan Ani (Baird & Warner) 8 months ago

Good morning Ed.  There's a lot of poor information out there on the world wide web.  That's why we're here.

Posted by Gabe Sanders, Stuart Florida Real Estate (Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales) 8 months ago

Hi Ed

You've shared some excellent points here sp buyers can better understand what happens on the Internet with listings. The data are often not correct, and on a number of sites unless someone personally corrects it, the property will still show as active for a long time. We all know sites where that happens!!

Jeff

Posted by Jeff Dowler, The Southern California Relocation Dude - Carlsbad (Solutions Real Estate ) 8 months ago

Hi Ed, Yes educating our clients to how things work out there on the Internet is a part of our job.  Something that will keep us in business. A signed contract still over rides what may be out there on the MLS and other sites.

 

Posted by Gloria Todor, & Doug Durren (484) 431-3686 (Century 21 Absolute Realty ) 8 months ago

Hi Ed -  I can see that happening all the time with the other sites.  I just saw it on the house my daughter and her husband bought.

Posted by Grant Schneider, Your Coach Helping You Create Successful Outcomes (Performance Development Strategies) 8 months ago

Keeping the consumer calm is important. I talk about the internet postings when I make a Listing presentation.

Good information, Thanks

Posted by John Wiley, Lee County, FL Real Estate GRI, SRES,GREEN,PSA (Jones & Co. Realty) 8 months ago

I get calls asking this very question. The syndicators don't undate like they should and confuse the public. At least they call us for the facts and we get an opportunity to provide other solutions.

Posted by Debbie Reynolds, Your Dedicated Clarksville TN Real Estate Agent (Platinum Properties) 8 months ago

I honestly believe in most cases it's done intentionally to show more listings and therefore generate more iquiries. Years ago, before Z & T, I mostly listed & sold REO. There were lots of subscription sites, pay $39.95 a month (or whatever) to get all the foreclosure listings. I'd get so many calls from subscribers to those sites on listings that had sold & closed, sometimes years before. I once got a call on one listed on one site that had sold more than six years before. When I told the caller they got angry with me. I told them you should be angry with the people charging you $40 a month for outdated listings.

Posted by Patrick Willard 8 months ago

Hi Ed... because we are a due diligence state and a property is not considered totally pending until the due diligence date passes, our properties show as active on these portals until past the due diligence date arrives even though the home is actually in contract. In our mls it's noted as under contract/show which tells us it's in due diligence. But as soon as we change the property to under contract/no show, it drops out of the portals as an active. Also, our mls gives us 72 hours to change status... I think the time frame varies from one mls to another.

Posted by Nina Hollander, Your Charlotte/Waxhaw/Fort Mill Area Realtor (RE/MAX Executive | Charlotte, NC) 8 months ago

Good morning Ed. This is an excellent post. In the areas I worked often agents left the status as active to simply get more calls. What a waste of time for everyone else. I would report this after I made a call only to be told it was actually under contract.

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) 8 months ago

Hi Ed!  We have that same status change rule here in Charlotte but, we have 48 hours to make the change. And despite the change in MLS, people will phone about those pending homes!

They show on the syndicated sites as 'pending offer' but, people miss that totally - heck, even agents don't see it! I get these calls all the time about listings that have even Closed!  Regardless of the actual MLS status, the syndicated sites are rarely accurate. 

It's FAR better to use MLS or a system that is a DIRECT feed from there.

Here's an example of one of my listing that is classified as Under Contract - Show (meaning we're still in our Due Diligence period).  Regardless of the noted 'pending' status, I still get calls from buyers and agents alike, swearing the listing is still active!

Pending Status on Zillow

Posted by Debe Maxwell, CRS, Charlotte Homes for Sale - Charlotte Neighborhoods (www.AtHomesCharlotte.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310) 7 months ago

Ed Silva - this happens too often on few of the sites! They sure have a way to attract people to visit them.

With lots of incorrect data on these sites should help us, should we share what you did in this post.

Posted by Praful Thakkar, Andover, MA: Andover Luxury Homes For Sale (eXp Realty) 7 months ago

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